You may well have heard of the term HR case management software, but might be unaware of exactly what it means. In short, HR case management software is a tool that manages the range of employee inquiries and requests in a workplace. The benefit of this is that it simplifies this task for employees and HR teams. Let’s see what some of the Best HR Case Management Software choices are at present.
1. Smart Service Desk
Smart Desk is one of the best HR case management software. It is cloud-based and on-premise help desk software that serves almost many major industries from small scale to large ones. As well as case management, it also provides services in contract management and real-time Reporting. You can use it globally and can also install it on your Android or Apple smartphones. It is highly rated for ease-of-use, functionality, product quality, customer support and value for money.
2. HR Acuity On-Demand
HR Acuity On-Demand is another leading option in HR case management software, an innovative platform deployed through Web, Saas and Cloud. You can use it to monitor your employees’ financial and legal activities to prevent your organisation from risk. You can do this by documenting their issues with the help of this software. It is highly rated for its customer services, ease of use and functionality.
3. Worklogic HR
Worklogic HR is the next best HR case management software on the list with its comprehensive HR Information System that includes modules for attendance tracking, onboarding, case management, documentation, employee self-service and payroll. It is mainly known for its excellent customer support, although it has a slightly lesser rating for ease of use. Their strength is their vital information resource for handling different industries and making payroll a top priority to resolve any sensitive issues.
4. OpenText ECM
OpenText is another of the best HR case management software options on the market, a leading choice in (EIM) Enterprise Information Management. It helps businesses to lower their operating costs, and reduce risks on information governance and security. It maintains this by focusing on the key success drivers of a business to improve insights, strengthen impact, speed up the process, provide security, and address information governance. OpenText can be deployed via Web, Saas, and Cloud. It is liked best for its ability to link your ECM system to the SAP ERP system. This makes it easy to access and use.
Why do you need an HR Case Management Software?
Large enterprises cannot survive without suitable HR case management software, as they have large teams to manage and monitor. HR management softwares not only make the tasks automated but also let the employees access knowledge bases for their queries rather than having to wait to speak to HR. They also help teams enjoy a level of transparency that allows the employees find out the status of their requests quickly and fully. Team collaboration and employee file management are other important functionalities to make things easy for an HR team.